Safe, supported travel for those who need more than just a ride.
We understand that some journeys require more than just transport. They require patience, reassurance, careful planning and the right support along the way.
We provide person-centred transport services for children, young people and adults who may need additional assistance travelling to appointments, education, care settings and community activities.
Our approach places safety, dignity, comfort and individual needs at the heart of every journey. Whether you require a one-off booking or regular transport arrangements, we aim to make every journey as smooth, reassuring and comfortable as possible.
Reliable, supportive transport for children and young people travelling to school, educational settings, care placements and other agreed destinations. We prioritise safeguarding, consistency and age-appropriate support throughout the journey.
Helping adults access day centres, social activities, community services and other essential destinations. Our person-centred approach supports participation, inclusion and independence.
Support with planned journeys to GP surgeries, hospitals, dental appointments and therapy sessions. We help make attending appointments easier and more reassuring for individuals who need additional assistance.
For individuals who need extra reassurance or supervision, an appropriate escort can accompany the journey, subject to an assessment of needs and agreed arrangements.
From recurring journeys to one-off bookings, we work with individuals, families and care organisations to arrange transport around agreed schedules and requirements, subject to availability.
Clean, well-maintained vehicles equipped for accessibility and long journeys
Fast response transport for urgent or short-notice needs
Vehicles and support tailored for wheelchair users or individuals with mobility challenges
Helping people access social activities, recreational opportunities and community events. We aim to encourage participation, maintain connections and support greater independence.
Tell us about the journey, including collection and destination details, preferred timings and any additional support required.
We consider relevant risks, mobility requirements, safeguarding needs, escort arrangements and suitable transport options.
We confirm the agreed arrangements, including collection details, staff requirements and communication with relevant parties.
Our team provides the agreed assistance throughout the journey, promoting comfort, dignity and safety.
Where appropriate, journey completion is recorded and feedback or relevant concerns are shared through agreed procedures.
Our transport services are designed for individuals and organisations that require additional support with travel, including:
Children and young people.
Adults receiving social care.
Individuals with mobility or accessibility needs.
People attending healthcare appointments.
Families and carers arranging supported journeys.
Local authorities, care providers and other commissioning organisations.
The availability and suitability of each service depend on the individual’s assessed needs and the arrangements TCP can safely provide.
